Online platforms – FAQ
You log in to Ladok using your eduID credentials at https://ehs.se/eduladok
To find answers to your questions about eduID visit their FAQ
You create your eduID account at https://eduid.se/#. To find answers to your questions about eduID visit their FAQ
You have not fully verified your eduID inside your account that you created. Log in to your account at www.eduid.se Verify phone number and your social security number. Only when you have done that is your eduID ready for use.
If you need help with registration you can read more here.
If you have created an eduID, but still cannot log in to Ladok or Canvas, it is likely that you have not completed all the verification steps on your eduID account. You need to verify your phone number, email address and personal number for your eduID to work.
To check if this is the problem, log in to your eduID, i.e. go to https://eduid.se/
and select “Log in”. You must now verify your identity. Follow the instructions from point 3 of the guide which you will find HERE
Only after you have verified your account is your eduID ready to use.
If you fail repeatedly to log in, your web browser may remember that and keep you on the wrong track. In that case, it helps to try again in a private window (incognito window). You do that by press ctrl–shift-N or command–shift–N, or by selecting ”New private window” or ”New incognito window” from the File menu or the meny behind three small dots in the upper right-hand corner of your browser window. Open such a window, and go to https://ehs.se/eduladok to log in.
Do you need a certificate of registration or of your results? In most cases, you can get them yourself directly from LADOK. Read HERE
Results are visible in Ladok as soon as the person grading your work has entered them. Sometimes it can take a few days from the time you are notified of a grade in Canvas until it is registered in Ladok. Sometimes it is not registered in Ladok until the end of your course or module. Talk to your teacher about what is applicable to your course.
When grades have been registered in Ladok, you will receive a notification that there are results to download and you can then log in and check for yourself.
If you cannot obtain an eduID because you do not have a Swedish personal number, contact the course administrator via kursadministrator@ehs.se for help.
Results from courses before 2007 are not entered in Ladok. If you need a certificate for older courses which ended before 2007, contact the course administrator at kursadministrator@ehs.se
Your qualifications at universityadmissions.se are automatically updated from Ladok, but only if you currently have an application open there. Read more at universityadmissions.se.
If Ladok has the wrong information about which courses you are taking or have taken, contact your student counsellor.
For help installing the Canvas app on your telephone read more here
If you can’t find the answer you are looking for here, try to contact course administrator Bjørg Farstad or your student counsellor.